Deloitte Consulting: The era of automation has arrived. Where will your employees go?

This report outlines a roadmap for deploying RPA in organizations. It also points out that companies that fail to integrate automation into their overall human resources considerations will face missed opportunities to improve efficiency and quality, reduce risks, and drive innovation and growth.

The main findings are as follows:

• Decide which workflows are suitable for automation and understand the impact of RPA on employees.
  
• Establish appropriate change management and governance processes and have management buy-in for deployments.
  
• Design a corporate structure with clear roles and responsibilities, and set measurable goals for the new employee ecosystem.
  
• Redefine management indicators for employee performance to encourage employees to continuously improve and strive for the best possible results.

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