Why is the iPhone 6 malfunctioning?

According to foreign media reports, some iPhone 6 Plus users have recently said that their phones have experienced inexplicable crashes or infinite reboot loops. After receiving Apple's after-sales service, they had to replace their phones with new ones. Some users have even replaced their phones four times in a row.

In Apple's technical forum, many users have reported the same iPhone 6 Plus crash or infinite loop restart problem, with one post even being viewed more than 9,000 times and having as many as 60 replies.

Although there is no accurate information about the models with the problem, according to the summary of iPhone 6 Plus users, the main problems are concentrated on the 128GB version of iPhone 6 Plus, and these users have installed more than 700 applications, but did not run any applications before the problem occurred. Some users think it may be related to the newly updated iOS 8.1 system, while others think it may be because too many applications are installed.

Initially, some users reported that the problem might be caused by incorrect application settings or incompatibility, but this was denied after the user restored the iPhone 6 Plus and tried to manually add the application again but failed. Although it is not ruled out that some applications are incompatible with the iOS 8 system, it is not realistic for users to check the cause of each application after installing so many applications.

Many users also manually installed the original apps one by one after restoring their phones, but as mentioned above, this method does not seem to work. Manually installing apps is not only very time-consuming, but also does not solve the problem well. In addition, there are users on the technical forum who reported that the phone entered an infinite loop restart state a few minutes after it was restored to normal.

It is worth mentioning that some users said that turning on the zoom function of the iPhone 6 Plus can sometimes alleviate the system crash phenomenon, but it still cannot completely solve the problem. At the time of writing, the number of affected users has not been determined. There are users reporting problems in every Apple technical forum, but it seems that the problem is not very common. Based on experience, the system crash or infinite restart caused by too many applications installed by some users on the 128GB version of the iPhone 6 Plus should not be a particularly common phenomenon.

Apple has not yet made any comments on this, and there are no dedicated people in the retail stores to provide solutions. If users encounter the same problem, they can try to restore the phone to its original state and then do not install too many apps, and wait until Apple gives a specific solution before continuing to install applications.

As a winner of Toutiao's Qingyun Plan and Baijiahao's Bai+ Plan, the 2019 Baidu Digital Author of the Year, the Baijiahao's Most Popular Author in the Technology Field, the 2019 Sogou Technology and Culture Author, and the 2021 Baijiahao Quarterly Influential Creator, he has won many awards, including the 2013 Sohu Best Industry Media Person, the 2015 China New Media Entrepreneurship Competition Beijing Third Place, the 2015 Guangmang Experience Award, the 2015 China New Media Entrepreneurship Competition Finals Third Place, and the 2018 Baidu Dynamic Annual Powerful Celebrity.