Northern Guangdong People's Hospital: O2O closed-loop service for the entire medical process [WeChat Enterprise Account Case]

Establish connections between patients and doctors through WeChat, and collaborate with service accounts to implement an O2O closed-loop service for the entire process of patient registration, medical treatment, examination, and post-diagnosis consultation.

Post-diagnosis consultation: After the consultation, the patient can provide timely feedback and interaction with the doctor through WeChat.

Crisis value reminder: When a patient's physical examination data exceeds the normal range and reaches a life-threatening value, the attending physician and chief physician will be reminded immediately.

Director’s Express: Every day, basic data such as the hospital’s operation status, number of outpatients, number of admissions and discharges from the previous day are collected and reported in the form of pictures and texts.

Internal notifications: You can view important internal notifications related to you; you can also add new notifications and send them to different departments and employees.