Ronglian Cloud Communications: Communication cloud connects mobile medical care

From December 22 to 23, 2014, the Mobile Healthcare Industry Annual Conference was successfully held at the Beijing International Hotel. Ronglian Cloud Communications, as a guest at the conference, gave a speech on the theme of "Communication Cloud Connecting Mobile Healthcare", demonstrating in detail the "connectivity" role of Ronglian Cloud Communications in the medical industry.

Ronglian Cloud Communications is a PaaS platform that provides full communication capabilities. Through its various communication capabilities such as VoIP, video, conferencing, call center/IVR, IM, etc., it can help the medical industry meet various communication needs and assist the vigorous development of mobile medical care.

So, in today's booming mobile medical industry, which groups of people will use Ronglian Cloud Communication? How can we use communication capabilities to enhance communication among these groups of people? Currently, the groups of people who use Ronglian Cloud Communication capabilities in the mobile medical industry can be divided into six categories: patients, doctors, hospitals, pharmaceutical companies, insurance companies, and governments. Among them, communication can be formed between patients, between patients and doctors, and between doctors and hospitals. These six groups of people form a communication network in the medical industry, and the communication capabilities of Ronglian Cloud Communication that can be used in this communication network include: instant messaging, Internet voice, telephone conferences, video conferences, call centers, text messages, etc.

In order to let everyone better understand the role and value of cloud communication in mobile medical care, Ronglian Cloud Communication demonstrated several cases and scenarios on site: First, in the doctor-patient communication scenario, Good Doctor Online and Blue Card Health were used as examples. Good Doctor Online is a medical information and doctor-patient interaction platform. The Good Doctor platform operation system is connected to Ronglian Cloud Communication's voice conference and call center to help Good Doctor complete one-on-one communication between patients and doctors, and answer patients' questions through voice calls and online videos. Blue Card Health uses the video conferencing function to connect with the consultation rooms of local clinics where Blue Card is located in real time to make appointments with online experts for patients. Doctors can talk with patients remotely and have clear videos. At the same time, they can view the patient's data at any time through various physical examination indicators transmitted through the network platform. Secondly, in the doctor's internal communication scenario, taking Xinlianda iCall as an example, the use of corporate address books, groups, instant messaging, Internet calls, video conferencing, etc. helps doctors share cases online, ensures hospital information security, reduces the time cost of waiting for calls, missing calls, organizing meetings, administrative notifications, etc., improves work efficiency, and greatly reduces hospital communication costs. Of course, in addition to the two scenarios mentioned above, RongCloud Cloud Communications can also provide a variety of scenarios for the medical industry and build a variety of communication methods by providing its communication capabilities.

So what advantages does Ronglian Cloud Communication have in the medical industry? First, as an open cloud communication platform, Ronglian Cloud Communication packages five major types of communication capabilities into small APIs and opens them on the platform for users to download. Users can simply and directly embed them into the system. Second, as an open soft interaction platform, Ronglian Cloud Communication deploys 10 nodes in a distributed manner, which will not cause data information loss due to node problems. The cluster solution can be elastically scalable, and the principle of nearest routing can reduce latency, which greatly reduces the cost of hardware and site construction for users. High-standard communication requirements can be achieved online, saving a lot of money and costs. Third, massive first-hand traffic relay resources. Ronglian Cloud Communication has massive traffic resources, covering Beijing, Shanghai, Liaoning, Hubei, Fujian, Sichuan and other places, with 15,000 lines available for users to expand at any time. Fourth, the leading audio and video engine, QoS can suppress echo, eliminate noise, anti-jitter, bandwidth adaptation, and mute detection. P2P has the advantages of small traffic and low power consumption, Silk iLBC, G.729, G.711, etc., which give users a better user experience and greatly increase work efficiency. In addition, RongCloud Cloud Communications also has many advantages such as a 24-hour online technical support team, a one-on-one sales service team, and 400 customer service staff to answer your calls at any time, which is more in line with the high standards and strict requirements of the medical industry for communications.

The rapid development of the mobile medical industry has made communication an indispensable and important component that needs to be continuously improved. Similarly, easy and convenient communication methods have also become an important bridge connecting the entire communication network of the medical industry. Ronglian Cloud Communication focuses on the overall development of the future mobile medical industry, vigorously promotes and actively participates in the transformation of communications, and plays an important role in mobile medical care.